JOLIDA Issue


So I plugged in my JOLIDA 302BRC yesterday and already It has an issue.
After singing sweetly for two minutes, one of the EL34 tubes imitated the sun and poof, the amp shut down.

Is it possible that one of the bias pots got out of whack during shipment?

Also, according to the manual, there is a stop point for the pots when turned in a counter clock fashion yet I was able to turn two pots several revolutions without reaching the stop point.

Thoughts?

RIGGED
rigged
Bias way off should at most have a tube burning very brightly. I can't see a tube blowing so quickly from a high bias. Time to take it to a shop to check for a problem somewhere...
Time to call Jolida, MD. Please let us know how they take care of you.
Thats why i use tube preamp and ss amp had many tube amps ARC CJ etc to many problems.Now using Pass 350.8 and love it great sound and built like a tank,
If it is a new unit, call Mike at Jolida. They will promptly replace it with a new one. I had a similar problem with their CD player a few years ago. It worked for a day then started skipping on every disc. Mike sent me a new one via FedEx next day and I sent the other one back the next day at no charge to me. First class outfit.
Very possible you could have had a bad tube from the start. Call your dealer (or Jolida if bought used) and let them know what's going on.
Whenever dealing with tube products, the tubes are always first suspect when there is a problem.
Russian tubes are junk, Chinese not much better.
Anybody who thinks they sound good must of never heard an amp with good America, British, German, Hungarian or French tubes.
I sure hope it is just a bad tube and not something with the "guts" of the amp. I purchased it from EBay, the outer shell is in mint condition and the seller did a heck of a job with the packing, it was well taken care of.

Thanks for the replies, I'll report back when I install the replacement tube.

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"I was able to turn two pots several revolutions without reaching the stop point."
Normal for multiturn bias trim pot, which the newer Jolida units has. Bias should have been checked after shipping before power up.
The multiturn pots make for more precise setting unlike the older single turn ones.

When replacing the tube make sure and turn the pot down several revolutions, it's a 12 or 13-multiturn pot.
Tubes can fade away or die spectacularly, both of which has happened in my 502p with no issues issuing from the amp. That's tubes for ya. A note on Shubert's post...I love my NOS UK origin Mullard 12AT7s, but I've had really good luck with Russian Gold Lion 12AX7s and KT120s, 150s, various new Tung Sol and EH stuff, Mullard reproductions (in my class A 18 watt guitar amp), JJs, etc., and I think you can learn a lot more from fooling around with tubes than paying much attention to fools around tubes.
Awesome news gents, it was indeed the tube, the new one arrived today, and the amp is purrin along as I type.

A bias check revealed numbers in the 500-550 range and not the recommended 400mv. I dig the easy bias feature and the heavy duty remote control, over all a well built amp.

BTW Mike at JOLIDA is helpful dude.

Happy in Houston.

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My 502 has been cookin' along with new Gold Lion 12AX7s and KT150s for a couple of weeks now and I'm astonished at how good it sounds now that things have settled in even more...I've recently listened to some far more expensive stuff including an ARC REF 75 and a Rogers integrated (although not in my home system), and man...made me realize how good my little 502 really is.