Denafrips Support - No Such Thing

You are correct , when MIKE WAS MANAGER THEY were respectable I was the 

u.s sales guy because I need ed operation I was tossed out .after Alvin left they were not much a presence . I helped build back the name that is the loyalty I received , I thank  all my loyal AUDIOGON customers , the tech support In TX

SAYS HE DOESNOT GET PAID WELL AND EVEN COMPLAINED ABOUT SALES PEOPLE LIKE MYSELF FOR GIVING FAIR DISCOUNTS . LOOK AT Merason audio great Swiss products for not much more $$

@alvin1118 

Hi Alvin,

Thanks for your offer. I watch all your videos and know you were associated with them in the past.

It is clock connections that I'm having problems with.

I’ll drop you a line.

Thanks again.

I haven’t had much luck.  I just had a few questions.  I couldn’t even find an owners manual.  The latest version for Pontus 12.  It’s pretty good now.  An attempt to contact Texas or China didn’t work.  Audioman58 was the only one I talked to.  Hopefully, these things have a long life.  The Grey market is out of control.  I don’t see that from other brands. Yet they still seem to be  atop selling brand.  I wish I knew all this before I purchased.  I wonder how long these things last?

There are several other brands that get good press. 

Hello, no luck in contacting us in Texas? Sorry to hear about that, but know please that we respond to every message that we see. Please contact us for Denafrips North America support: [email protected]

TK [email protected]

@jaybe   Is this something that you could post here and other members could help with?  Maybe someone else has had the same issue and could propose a solution.