Visited a Store and was shunned

These guys are 🗑️ garbage, I was just discussing this yesterday 

I was distributing Denafrips for over 18 months until I got injured last year 

the manager quit as well as myself ,all buyers should ge treated with respect and dignity, I was instructed to do business on a $$ only basis ,after owning a brick and mortar store for a decade and 50+ years in Audio ,as a Audio community 

this should be a standard , I was trying to help YG acoustics with their entry level 

very good Peak line , my good friend and excellent dealer at Perrotta consultants 

I was told does nt fit their standards after selling Audio for over 20 years .

thus snobbery low IQ mentality is what is ruining this great Hobby and passion 

as Audiophiles,call me old fashion but Every small buyer becomes larger more educated buyers at some point ,we all start at the basics then work our way up.

just expose these losers and move on to a store worthy of your business !!

As a late comer bucket list audiophile, my first audio store introduced me to great Sonics in GoldenEar Triton speakers with Parasound electronics. BUT at the second audio store, was a hard sell salesman pushing hard for a budget which as a newbie I had no clue yet. So I just said 10k so he showed me a system that sounded meh. After that, I didn’t trust dealers anymore so I built my first system piece by piece from deep researching reviews in TAS, Stereophile, and online reviews.

When I was close to being done with my audio chains, I found a trustful dealer whom I could trust - Christopher Thornton at Artisan Fidelity which I purchased tonearms and IC.  At AXPONA 2022, I loved the sound of the Vimberg Mino D but it was way out of budget, especially with the 9k diamond tweeter upgrade. Upon telling Christopher, he called the dealer to negotiate a lower price. A bit of back and forth as I raised my budget as they lowered the price so now I’m a proud owner of these wonderful speakers. 

name the store.
at the bare minimum, name the store.
it does us no good otherwise. 

Everybody's correct on this one.  Customers should be treated better, but then the customer demography has changed so radically.  It's a run and gun world where the old rules do not necessarily apply in either direction.

A friend who ran a store for 27 years shared that customers, with advent of more internet access, would be auditioning while simultaneously on their cellphones scouting product, price, dealer.  On occasion they would flip the phone and show Amazon or some other dealer's price.  Boom!  

It's a mail order bride culture.  See it, click it, wait for it.  Boom!  Bride in 2 hours delivery.

It's a disconnect that's been coming for a while.  "Faster, faster, the lights are turning red".

All the talk about consumers wasting the time of the B&M retailer is valid, yet one question that does arise is this: If one is a B&M retailer and is not suppling a higher level of service or perhaps product exposure, then why is the consumer expected to pay more for the product? 

Unfortunately, in this day and age, consumers are looking for the best price, and while they may be willing to pay more for additional service or future assistance, they are not likely to pay more just because the retailer has a B&M store with a bunch of commissioned sales people.