Ortofon MC X30 broken cantilever - what are my options


I purchased this cart about 3 months ago.  After playing a record yesterday, I noticed the Cantilever was slightly askew towards the center of the record.  I decided to brush it lightly with a dry stylus brush to see if something was loose.  The cantilever fell off.  I do not recall any event that could have damaged it but you never know.

I have sent a message to Ortofon - but what are my options?  This is my first time with a broken MC Cart.

maam522a

I didn't realize Soundsmith worked on other brands cartridges, and the prices seem pretty good.

https://www.sound-smith.com/options-cantilever-and-stylus-shapes

VAS may be a faster turn around, I have heard 'slow' about Soundsmith, but have no direct experience. VAS has always gotten me and my friends done rapidly. I feel lucky to live only 35 minutes from their shop.

OP, Soundsmith is getting settled after a forced move from where they have done business for 20 to 30 years and still getting settled, they are my first choice for rebuilds but might be behind the eight ball right now and are running behind as they have one of my carts right now, WTS I have been very satisfied with VAS on the rebuilds on a Dynavector DRT XV1s and a Miyabi Standard with very quick turnaround. Enjoy the music

@maam522a 

MD, Acoustic Sounds, Elusive Disc, The Cable Company, Audio Advisor or any of the other reputable online vendors you may have bought from, will give you up to two thirds of it's original purchase value for a new one. No sweat!

Did I read that the original cartridge cost $70?  I must be mistaken.  I haven’t looked at MC cartridges in a while but never saw anything in that range.

 

  I had a friend with a MC cantilever break on a $2K cartridge and after a long back and forth with the manufacturer and dealer he was SOL.  I have been using MM cartridges ever since, however Vinyl is not my primary listening medium