LYRA DELOS CARTRIDGE TOO BRIGHT, THIN AND SHRILL SOUNDING

I’m on my second Delos (130hours) and it sounds as wonderful as the first one. The tracking force is pretty narrow, 1.75g is recommended. Before you give it away call the distributor (AudioQuest) and see what they have to say. Mine is on a VPI Classic 3 Sig, 3D arm, with  ModWright PH9.0X phono.

Evidently the original post was made not with the intention of getting advice on how possibly to improve the situation, but rather with that of venting about disappointment.

so what is the dealer doing to help you ?

something is drastically wrong.  the Delos is an exceptional sounding cartridge and is not at all bright or shrill.

if you tried loading at 200 ohms, make sure the VTF is dead on 1.75 grams and your headshell is perfectly level to the platter when the cartridge is in the groove, something is wrong with the cartridge or installation.  
have you checked the phase of the lead wires?  

Given the OP's stance, there is no point in further discussion or advice about the Lyra Delos. He clearly had made up his mind about the cartridge before his OP and simply wanted re-enforcement for his position. I am off this thread now.