Help! Spakers damaged during shipping?Paid insurance (with proof)being told not Insured?

"Insurance is a scam. Period."   

Bingo!

I am not sure but why would you buy insurance twice once from audiogon and pay again for the shippers insurance i would say you have your hands full but i would start with audiogon.

Here is part of what the Audiogon Insurance webpage says:

• Loss, damage, or non-arrival of any package or its contents which (a) is addressed, wrapped, or packed insufficiently, incorrectly, or contrary to carrier's packaging requirements; or (b) bears a descriptive label or packaging which tends to describe nature of contents EXCEPT if shipped via Parcel Post and required by Postal Laws and Regulations.

Do you think (b) is reasonable?  I just bought an NAD M33 from a reputable online store.  Of course I still have all the original packing. But the original outside box packing it came in says NAD M33 plain as day.  So if I were to sell it to another Audiogoner (I don't plan to, but if) then to comply with the rule above I would have to triple box it - and then of course it would not be original packing.  Do you still think (b) is reasonable?

And by the way: good luck getting the delivery person to wait while you open the box.

How could Audiogon deny the claim because it wasn't manufacturer packaging if they didn't see it? Was it the original packaging? I would write to Tammy for an explanation, but I would think that you had already done that after 7 months.

Some here say that if you sign for the package then you are accepting it as-is. But seldom have I had to sign for anything, not even the Martin Logan speakers I bought last year — was told to expect the packages on a date and then when I checked they were sitting in front of my garage.  All other packages were just left by my front door.

Only once was a product delivered damaged.  It was a large flat panel TV.  When I opened the box, the screen was shattered.  I could see a scrap mark across the front of the box where it looked like something had fallen into it.  I tried to call the seller but had difficulty getting through.  Fortunately, I paid through PayPal and when I called them they said they would refund the money to my credit card.  I asked them what I should do with the TV and they said keep it or throw it away.  I called TV repair shops to donate it, but they said they could only use parts they order new and not parts off a damaged, though new, set.  So, out in the trash it went.