Call Upscale. I'd skip the part about New Years...
Ortofon stylus broke ?!
So I put on a New Years LP to find the stylus of my Ortofon black quintet completely gone ! I’m very careful with the management of my gear and have no idea what could have happened . The Cartridge was purchased brand new from Upscale Audio Jan 22 2019. Ortofon response is “it’s not normally covered other than a 25% of trade in” even though it’s got a 2 year warranty ☹️. This brings up serious doubts about the durability of Ortofon products or maybe I just had a dud ..
What would you guys recommend ...although I did enjoy the Quintet Black when it was operational, is this a good time to move on to The Purple Heart ...
Regardless , very mysterious and disappointed with a stylus just breaking 😢
thanks !
VPI scout turntable
What would you guys recommend ...although I did enjoy the Quintet Black when it was operational, is this a good time to move on to The Purple Heart ...
Regardless , very mysterious and disappointed with a stylus just breaking 😢
thanks !
VPI scout turntable
- ...
- 8 posts total
Tommy, I just had the same thing happen with a 4 month old Clearaudio. I took USB pictures of the cantilever which is dead straight without any sign of abuse. You can see these pictures on my system page. I sent these to the dealer Elusive Disc who sent them to the importer. I had a brand new cartridge and a return shipping label in 4 days. The dealer wants you to buy more stuff and the cartridge is still under warranty. They should replace it or at least prorate it. This turns out to be a common problem with styli that are glued on instead of pressed through the cantilever. |
livin_262002 : no stylus cleaner .. russ69 : agreed ! thanks Did you ever use a stylus cleaner to clean? |
with that cantilever, it has to be bonded. (glued) By definition bonding it means bonded (glued), not nude. There is contradiction here. 1) Nude stylus glued to the cantilever and glued Bonded stylus are two different things. Nude stylus is one piece of diamond, it can be glued or press-fit to the cantilever (two different methods). Nude styli, shaped from whole diamonds, are more costly than bonded styli, with their diamond tips “bonded” to metal shanks before finishing. But because of their lower mass, nude styli track more accurately. Also, since nude styli are grain-oriented, with their longest-wearing faces touching the record surface, they last longer. 2) Bonded stylus is something made out of two pieces glued together before attached to the cantilever, bonded stylus is cheap garbage. In a bonded (or jointed) stylus a diamond tip is glued on a metal shank that is itself glued into the hole of the cantilever. While less expensive to manufacture, this construction may increase the mass of the overall tip and affect transient response compared with a nude stylus where the tip and shank are constructed from a single piece of diamond. |
- 8 posts total