Audible Illusions M3B question


I month ago I decided to trade in my older AI Modulus 2 for a new M3B, sending in my money for a trade-in and have heard nothing since. My emails have gone without response, and phone calls to Jerry (described as service manager) are not answered and with no voice message ability--just rings. Needless to say, I am becoming worried that I've been scammed by these folks. Has anyone encountered similar issues? Any suggestions?
128x128aquaticdoc
"Keep in mind those lame assed duel stepped attenuators. "

Not to mention the unnecessarily high gain. Unless that's finally been addressed.
slow to respond? check.
lame ass stepped attenuators? check.
Unnecessary high gain? check.
You all forgot about eating $200 worth of tubes a year..

Still, I love the modulus 3A. 
@elader 

They will not eat 200 worth of tubes a year if you purchase the recommended tubes.  I believe they are the 6h23neb tubes.
I’ve gotten more than 3 recent calls each about my order, and all promising delivery in early August, all consistent as to what remains finishing (at this point connecting power supply and burn-in testing), all from Jerry so I believe it will happen. I’ll post when it arrives.