Audible Illusions M3B question


I month ago I decided to trade in my older AI Modulus 2 for a new M3B, sending in my money for a trade-in and have heard nothing since. My emails have gone without response, and phone calls to Jerry (described as service manager) are not answered and with no voice message ability--just rings. Needless to say, I am becoming worried that I've been scammed by these folks. Has anyone encountered similar issues? Any suggestions?
128x128aquaticdoc

Showing 5 responses by stereo5

AI is not a scam company, but I believe it is something like a 3 person operation.  I have had all 3 Modulus preamps, Modulus 3, Modulus 3A and Modulus 3B.  I got tired of the stepped volume controls where I couldn't find a comfortable setting.  They are extremely slow to respond, think snails pace.  If you are in a hurry, I would look elsewhere.
@elader 

They will not eat 200 worth of tubes a year if you purchase the recommended tubes.  I believe they are the 6h23neb tubes.
Congratulations.  The M3B is an excellent preamp, very true to the sound.  I have had all 3 Modulus series, the 3, 3A and 3B.  Ther3B was extremely quiet, especially with the relay switching.  My problem was on digital, I could not get the volume controls past 9 o clock.  Another notch up it was way too loud and lower was too soft.  That was my only reason for selling it.  I really loved the sound of the preamp and you will too.  The inside of the preamp is a thing of beauty, expensive parts, double epoxy boards, ceramic  tube holders.  I hope you get many years of pleasure with it.  

@ihcho,

I had a Modulus3, Modulus3A, and Modulus3B.  I upgraded from each previous model.  I sold my 3B for 2 reasons. First was there was too much gain!  I could not put the volume controls past 9 o clock and the detects didn’t help. The other reason is I am much older now and wanted a remote.  

I replaced the 3B with a Rogue RP-5 preamp and kept it only for  1 1/2 years.  While I liked the remote aspect, the sound was not as good as the 3B.  I finally settled on a McIntosh C2500 tube preamp and it is my last preamp. 

Their service was just as bad when they were located in California back in the late 90's, early 2000.