Anthem attitude problem

Just got off the phone with the rudest curt, un helpful dissinterested "Help" agent I've ever dealt with. I've been in the industry for 25 years and this guy took the cake.
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Wrong number by chance?
Maybe you got hold of An-them, dipper service, or something...

Calm down, what happened, I say plug in the other end, and it will all start working... OR change the dipper and be happy... Just sayin' :-)

Give us the details! That's the best part...  
OP dropped a bomb and disappeared. Why bother?