I second what @retiredaudioguy said: If you get past this, put your media on a drive somewhere else. This is the prime reason I will not ever have a streamer with internal storage. (Or a coffee machine with built in grinder!) If the machine goes, everything goes and you can lose your media if you don't have it backed up elsewhere.
I have a Bluesound Node and my ripped media resides on a NAS hanging off the back of my router.
Good luck with your issues!
Happy listening.

