If you're in the US and you the product hasn't shipped within 30 days, you can cancel and owe nothing. (Of course, custom orders and a few other exceptions can apply.) FTC rules. Dispute any fee with your CC.
Rough Trade Records - Beware Before Ordering
Has anyone dealt with this store before? They are based in the UK and I have yet to receive any items I ordered including a record and some merch. I have waited 6-8 weeks and more for items which were never delivered. I would periodically get a message from the company stating that my order was being prepared for delivery and that was it. So, I just cancelled my order and will receive a refund less 8% because the cancelation was beyond the 2-week cancelation period.
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- 16 posts total
- 16 posts total