Rough Trade Records - Beware Before Ordering

Thanks for the input!  I did use a  cc card and I may pursue the 8% cancellation fee. Although it really doesn't amount to much. However, on principle... .

I would avoid Rough Trade, I have been hearing bad things about them not shipping as well as unauthorized charges. 

The caution is in their company name...

Just as a thought, have you checked to see if shipping is being held until Customs or VAT has been paid?

I'm in the U.S. and rarely buy stuff from the U.K. or Europe, but just today I was looking at a European site to pre-order the upcoming Half Speed Remaster of Talk Talk's awesome release, "The Colour of Spring".  There was a new warning to U.S. buyers that the shipping would be delayed until "Customs and Taxes had been paid by the buyer and they would be calculated later."  I stopped the order because I have no idea what those charges will be or how to even pay them.

Is it possible your order is in limbo?

I saw nothing about any customs issues. In fact, my order had the tariffs added. The order was placed on 5/25 and crickets since.

My refund request came through yesterday, minus 8%. I will probably contact my CC company about that charge.