Visited a Store and was shunned

I am on the west coast - California. I must preface - I haven't been to a brick and mortar audio store in decades - not including 'magnolia' -- as brick and mortar audio stores are nearly non existent - there are a few in Palo Alto and SF bay area - but in silicon valley - decades ago - there were a dozen or more. Anyhow - I say all of that to segue into ... I am 52. 

Went into my first 'high end' audio store in high school sometime - at Century Stereo in San Jose - and the owner - who became much like a mentor to me for years - and the folks that worked there - let me stay for hours if I wanted to - to listen - to learn - they new I had no money - but they didn't care -- they wanted to pass on the passion that they had for stellar sound -- ... and I have to say most stores back then were all the same -- no one kicked me out - they taught me respect for the hobby and a love for great sound and music -- 

As years went on -- stores closed -- Century Stereo moved to Saratoga - and - I would still in college go over their and drool over gear I couldn't afford - and learn from those that were willing to teach me about the latest and greatest gear - 

I always appreciated it - and after college I bought the gear I could afford -- some b&w 803 towers and an aragon 8008 and matching preamp -- loved the sound - still have the gear in fact. 

I will always be thankful that I didn't get turned away because of the arrogance of store staff -- 

Ironically -- at Magnolia I have been given the stink eye on more than one occassion because I wanted to hear something - but I think it was largely because they didn't know how to set anything up.

There used to be a fairly predictable hierarchy of sales skills or lack thereof across the professions of real estate, automobiles, and stereo.  Tougher these days to rank sales skills, as there has been a sea-change in every channel.  On the one hand it’s nice just to visit any traditional high-end audio store still in business that hasn’t propped itself up with home theater and home automation and security.  Considering the decline and consolidation in traditional hi-end audio retailing, one would hope that those who remain would show interest in anyone who walks through the door.

I’m one of the aforementioned motorcyclists who once visited a Porsche dealership on a nice BMW K-bike.  I asked the salesman how much displacement was in the motor of the latest 911.  He replied that "I don’t think anyone could answer that question," and pointing to a VW Golf, said "Maybe you would rather have one of those."  From there it was on to a Lotus dealer from whom I purchased a Turbo Esprit.  He said, "Hey, if a potential buyer shows up on a motorcycle I’ll spend the time."      

Charming! Arrogant pissants who I'm sure make $500K and could care less. Probably more like $55K. Regardless, if I were you, I would call Dynaudio's Dir of sales in the US and share your story with store and employee names. They do a great disservice to the brand, the store owner, and their community. Even if it was appointment only, they were open and available. What idiots! I can assure you of one of 2 things. EIther the store loses the line or the employees lose their jobs! Sorry this happened to you!

I owned a store and was shunned. !!!!

There are always stories of folk who have been insulted and treated in a rude manner by sales people in all kinds of retail stores. The treatment of future customers, or current customers, is something that many(most) sales people don’t seem to be taught. The net result is usually that the establishment begins to lose business and many times closes up shop. 
Remembering that bad press and exposure usually spreads a lot faster than good press. 

To the OP, the company and salespeople who treated you badly will most likely regret this behavior in the future.