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Eversolo A10 died - Questions

My Eversolo A10 just died on me. There is no power at all. The fuse looks good but maybe I will replace it anyways. It saids 250V. Does anyone know what amp the fuse needs to be? 

Also, I bought it used. Does anyone know how I can get it serviced if it is not under warrantey with Eversolo? Any one have any experience on this? It's the Chinese new year so support is off for a few days :( 

dman777
calieng
203 posts
 

The Eversolo DMP-A6 Gen2 has been plagued by faulty power supplies. Eversolo is offering to replace them for up to 2 years. 

Maybe the other models have some issues as well?

I did not see a LHY or other replacement power supply for A10 yet.

dman777 OP
189 posts
 

@audphile1 You hit the bulls eye on that. What a hard lesson. 

audphile1's avatar
audphile1
7,937 posts
 

See if you can get it fixed and then sell it. At least get something for it. 

oddiofyl's avatar
oddiofyl
4,574 posts
 

They totally abandoned my Dad, he's 81 and really doesn't have time to wait on them fixing their own botched firmware.   Went silent when I asked for an RMA 5 days before warranty was up.   Says a lot about a company.  

Been waiting on a fix for 1.5 years 

blisshifi's avatar
blisshifi
1,266 posts
 

@dman777 PM me if you would like for me to put you in touch with the distributor on Monday. I am an authorized dealer, and though you didn't purchase the unit from me, I'd be glad to try to connect you. Since Forte has taken over, service and support has gotten better with the brand. But before connecting you, I'll want to know some details about how you acquired the unit.

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