1. Home
  2. digital
  3. 183279-23101

Fee for home audition

I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is. 

svenjosh
svenjosh OP
76 posts
 

Can you even imagine a guy selling a TV bringing it out to your home for a quick look? 
 

I agree that would not be possible but I can buy the TV and return in a decent time for a full refund if I am not satisfied. It is even better. 

lalitk's avatar
lalitk
6,189 posts
 

My first question is, what 5% equates to in $$$$? For me 5% fee is a non-starter. Now if you are dealing with out of state dealer for home demo, they are likely to ask for deposit and expect you to pay shipping both ways. What brand of streamer you’re looking into? I may know someone that I can possibly recommend for in-home demo. 

lak's avatar
lak
4,822 posts
 

I assume the dealer is the owner of the store and or can make up whatever rules he wants to. I do not think that is a common practice.

hgeifman
2,445 posts
 

If your retailer wants to charge 5% for a home demo, I suggest you find a new retailer.   What brand music server streamer are you looking at?  

curiousjim's avatar
curiousjim
6,083 posts
 

While there is no standard, that’s a new one for me. We don’t have any hifi store around here that would bring a streamer to my house, so I can hear it on my home system and then take it back and have to sell the device as an open box and not for the new price.

More to discover