2. misc-audio
  3. 174594-166400

Would appreciate a group consensus on Agon purchased amps

Hello all,

I purchased and recieved a pair of Bel Canto Amps form a fellow Agonner. Amps were well packaged - I paid extra for shipping with Fed Ex as the seller wanted to use UPS. I was informed prior to the sale that he did not have original boxes, and he did package them very well - no issues there.

The question I have is would any of you be bothered if you bought a pair of amps form someone on this forum and they shipped both of them without any power cables?

I rang him and inquired about the missing cables and he informed me that he did not use stock cables for any of his equipment - and the next sentance suggested that I go on Amazon and purchase "$3 dollar cables" for them. (his words).

Also, I sent an email to Bel Canto support inquiring about replacement cables for the amps and after one week have not gotten a response from them. I also find this unusual, but it has nothing to do with the seller.

For me this is a matter of principle, and I feel like I should send them back - I would rather pay more and go through a dealer next time just so I can have some level of client care.

Am I making more of this than is necessary? 

What would you do?

Thanks for taking the time to review.

 

gotolondon2
big_greg
6,554 posts
 

Am I making more of this than is necessary? 

That's up for you to decide, but you're making more of it than I would, that's for sure.

It should have been mentioned, but you can get some stock power cords similar to what would have been provided with a new set of most amps for a few dollars.  If it's that big of a deal, ask for a partial refund to cover the cost of the power cords.  If you think they need "better" power cords, then you wouldn't have used the stock power cords anyway and it shouldn't matter that they weren't included.  

birdfan's avatar
birdfan
160 posts
 

Order some budget cables from Cullen Cables. Inexpensive and are a step

up from stock cables

unsound
7,310 posts
 

The seller should arrange for prompt delivery of appropriate replacement power cords from Bel Canto to you at his expense.

surfmuz
375 posts
 

I had same experience but with my preamp purchase, however the seller offered me desktop power cable new… honestly, I didn’t think a minute to refuse… anyway I newer use stock cables so why to bother, a specially if I already have about ten of different stock cables in my basement storage.. I don’t need another one. 

dinov's avatar
dinov
789 posts
 

With all that is available today in power cords, they are like a separate component. I know if I had an amp I’d at least send a stock or similar power cord, not a $3k shunyata sigma. Maybe the best way to answer this is at least mention that a power cord is not party of the deal. I have bought components where a power cord was not included. Quite frankly I didn’t care because I had my preferred power cord. Maybe we’re making too much out of nothing here. 

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