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Honesty is the best policy...I think.

Heres a question for the Forum. I have my PS Audio Perfect Wave Transport for sale here. I purchased as a refurbished unit directly from PS Audio. In use, it will occasionally freeze up and by that I mean the remote or touchscreen will not function. And by occasionally I mean not more than once a month. The first time it happened to me I called PS Audio who told me to turn it off at the back, wait 10 seconds and turn back on to cause it to reboot which solved the problem. They told me it was normal like with any computer. I think it happens more often when I am playing discs I have burned at home of hi-res files. I have also done some research online and see that this is very common with this transport. So, now that I am selling the unit, I have mentioned that this is something that can happen. I don't want someone to purchase the unit, have it do this and then accuse me of not mentioning it. It has, of course, freaked out potential buyers. At the same time there are several other units just like it for sale with no mention of this and I know this to be a quirk of all of these units - not just mine. It works fine and I have enjoyed it for several years. I am selling only because I purchased a DMP that, what a surprise, occasionally does the same thing.  What would you do?

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raysmtb1's avatar
Ag insider logo xs@2x
raysmtb1
792 posts
 

I would be 99% true just Paul McGowan’s new book. Sounds like how they treated the problem when you called. These things should work for what they charge for them. He should write a new book called 99% air, because that’s what is inside the chassis of the unit.

russ69's avatar
russ69
3,360 posts
 

Being honest to yourself is good exercise.

-- Zigmund Freud

Sometimes it's painful to be upfront and honest but you'll sleep a lot better.

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bigsecret OP
21 posts
 

Thanks for supporting what I, too, know is right. It just seems like a punishment when this is standard for these units but no one selling one ever mentions it. It is such an insignificant problem but sounds scarey. The last year or so I got in the habit of just rebooting it once a month - a 30 second task to prevent it from happening. Again, thanks for your comments.

czarivey
5,654 posts
 

dill, depends on time zone.

ebm is masterful power-poster of posts that carry little or no sense and usually contain one line and very rare 2 lines.

dill
2,420 posts
 

 

czarivey, absolutely, I agree 100%, the poster child of rule #1 someone you should never listen to. 

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