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Bryston ???

Is there something going on at Bryston? I have been trying to communicate with them for a week and received no contact. Called 5 times, emailed, and no response. It's in regard to a BP25 that I am pretty sure is under warranty. Bought from a Bryston dealer. I am not having warm and fuzzy feelings.
jffyg
phcollie's avatar
phcollie
342 posts
 
Their CEO is active and will immediately have someone contact you if you ask them.  Google Bryston Circle.  Their service is beyond reproach.
musicpod
192 posts
 
You mentioned "Bought from a Bryston dealer."  Why not contact the dealer?
luxmancl38
580 posts
 
Currently they are way behind on production because of strict pandemic mandates in Canada. I just received my 3B Cube amp after waiting a little over 3 months. 
twoleftears's avatar
twoleftears
5,363 posts
 
You can find the CEO over on the Bryston forum on AudioCircle.
ddzstereo
87 posts
 
I'm sure they will used the now tired excuse

"short staffed due to COVID"

blaming it on "supply chain issues" doesn't apply
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