Sending a 110 lb amp to the manufacturer for cleaning/calibration. Good idea? How to ship?


Hi All,

So I reached out to Simaudio as my amp (Simaudio Moon Titan HT200 5 channel) is getting a bit long in the tooth. It performs truly flawlessly and is just beautiful and barely even gets warm after running all day long. I was just more curious than anything about lifespan, etc. Simaudio replied right away. They said all the units they'd manufactured since 2001 are still "active". However they did recommend sending it to them (if I could be without it for a few weeks) for "cleaning and calibration".  

Couple of things, I can't even go 1 day without this unit. But beyond that just the thought of packing this thing up and shipping literally makes me cringe. I'd certainly pay extra if there was some way to avoid UPS/FedEx or any other means like that. Any recommendations and have any of you ever done something like this?

Would appreciate any advice. Thanks all in advance...
kingbr
I shipped an amp that weighs even more than that to the East (Classe DR3 VHC) but had an original double box. It came back in good shape via UPS, although I was worrying the whole time it was away that some idjit would drop it off a loading dock.

If you don't have an original box for it, suggest that you contact Simaudio and see if you can buy one.
If you're servicing the amp, change the electrolytics. If you're not servicing, why open and change caps? Makes no sense for a 5 channel amp! Save your money and buy some separates. Amplifier, preamp along with a surround sound processor if that's what you want. Again, Simaudio is pretty good, I'll bet most caps still test in spec. This unit has 216,000 mfd capacitance in power supply. I've been fixing stuff for 50 years!
Hoping you take MC's advice....I cringed and smiled as I went through his sequence of events.  He is spot on!

I share this as a just how frustrating box shipping can be.  I know your package would not be as susceptible as my my company's but just an example.

One of my customers had a demo piece of equipment I sell.  It is essentially a 50lb egg about 16in diameter.  They saw the driver struggle to get it loaded on its Priority Overnight trip back to my house.  5 days later my regular Express driver casually strolled up my front steps(I saw him while on the phone and wondered...how???).

After my call I went outside and almost threw the box against the ceiling in picking it up.  It was empty!!  The $6000 piece of equipment, its power cord and the bottom section of packing were gone and a new diagonal piece of tape across the bottom flaps.  

At some point from pickup driver to delivery driver the damn thing fell out and the jerks just taped up the box and scanned it.

I am in the middle of the claims process now.  I have been very fortunate when shipping audio components out of necessity but man oh man it always makes me nervous!
If it is working correctly and you are happy do not waste your time or money shipping it because you may never get it back again because of sipping problems/issues because of its size and weight.