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ROON NUCLEUS+ KEEPS CRASHING

Hello,  My Roon Nucleus+ is hardwired with cat 8 from my Verizon Modem.  I am then hardwired to two Roon endpoints.
I use a separate linear power supply for the Nucleus set to output 19v.
There is an internal hard drive installed and NAS connected.
Everything sounds great.

But my Nucleus+ is crashing now two or three times a day (becomes non responsive and my remotes can not find it.

I have tried rebooting the remotes, the endpoints and the router with no effect.

I must power off and back on the Nucleus for it to be ready and seen again.

Any help or thoughts appreciated!
fastfreight
rsf507
2,577 posts
 
Have you tried contacting Roon support?
g9taylor
51 posts
 
I've had a similar problem, though not nearly as frequently as you described.  My iPad is unable to connect and I end up rebooting my Nucleus.  Looking at the Roon blog and emailing them indicates the issues is likely to do with DNS.  Some dynamic ip allocation systems don't seem to play well with the Nucleus.  One approach is to assign a static IP.  I haven't done this for other reasons and my problem isn't as frequent as yours.  Take a look at the Roon blog and/or send them a question.  It can be resolved.

Hope that helps,
Guy
fastfreight OP
1,288 posts
 
Thank you both! I have similar support request in at Roon just have not heard back yet....
vinylvalet
949 posts
 
This didn't occur too often for me until the recent 1.8 upgrade. Now I'm seeing it much more often. I'm thinking that the 1.8 release was premature.
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