The HDMI boards on these devices seem to often be a weak link. Onkyo had some huge recalls a few years ago. I had an issue with my Marantz AV8801, but got it fixed under warranty. I now have an AV7704 that I bought refurbished. I think I've had it about a year, no issues so far. If you think Marantz is bad, my Onkyo receiver will no longer hold its settings if it loses power. Onkyo won't supply repair manuals or parts to dealers, so you have to pay to ship your unit to the one "authorized" location on the west coast just to find out how much it will cost to repair it. I don't remember the exact amount, but I think they said the average repair was around $450.
Marantz Receiver Bad HDMI
Has anyone had problems I bought a SR7009 I had it less than 18 months HDMI inputs went out I called Marantz it was under warranty. They then sent me a B Stock 7011 less than 18 month the HDMI went out on it. Chris from Marantz customer support refused to do anything and said that the warranty had expired because Marantz provides 3 years combined warranty service. SO they combined the 1 1/2 year when the previous unit went out to the little over 1 1/2 months when the 2nd unit went out. MARANTZ should’ve provided 3 years on both units. Its not the consumers fault that their units are defective. He said that I could trade it in and get little to nothing and then use that money to purchase another Marantz receiver. Why would any one with half a brain do that, needless to say Marantz wont get anymore of my money, BUYER
BEWARE of Marantz. Chris the customer support manager is the judge, jury and executor. He says he makes the final decision. I know of no other establishment that runs that way.
BEWARE of Marantz. Chris the customer support manager is the judge, jury and executor. He says he makes the final decision. I know of no other establishment that runs that way.
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- 30 posts total
- 30 posts total