2. home-theater
  3. 151660-131475

Marantz Receiver Bad HDMI

Has anyone had problems I bought a SR7009 I had it less than 18 months HDMI inputs went out I called Marantz it was under warranty. They then sent me a B Stock 7011 less than 18 month the HDMI went out on it. Chris from Marantz customer support refused to do anything and said that the warranty had expired because Marantz provides 3 years combined warranty service. SO they combined the 1 1/2 year when the previous unit went out to the little over 1 1/2 months when the 2nd unit went out. MARANTZ should’ve provided 3 years on both units. Its not the consumers fault that their units are defective. He said that I could trade it in and get little to nothing and then use that money to purchase another Marantz receiver. Why would any one with half a brain do that, needless to say Marantz wont get anymore of my money, BUYER
BEWARE of Marantz. Chris the customer support manager is the judge, jury and executor. He says he makes the final decision. I know of no other establishment that runs that way.
sixgears2u

Showing 4 responses by caphill

caphill
665 posts
 
@erik_squires  

I expect the top of the line Marantz receiver the SR8012 will sound better than any Onkyo receivers when used as HT preamp processor as well as standalone receiver. Not sure how Marantz lower end receivers would stack up against any Onkyo receivers when used as HT preamp processor for your front speakers. 

Other receiver brands I highly recommend are the following : 
* NAD T787 if you don't need 4K pass through or Dolby Atmos, DTS-X, etc. This model was discontinued.
* Audio Control Maestro receivers. 
* Arcam AVR850 or even AVR 550. 
* Cambridge Audio CRX 200 if you don't need 4K, Dolby Atmos, DTS-X, etc.
* Rotel RAP 1580 receiver. 
* Anthem MRX 1120 receiver. 

All the above mentioned receivers would sound better than any Marantz or Onkyo receivers or any Japanese mass produced AV receivers even when used as HT preamp processors. 
caphill
665 posts
 
My friend has Marantz SR5011 av receiver and lately he said its HDMI comes and goes. He's very upset and frustrated. 
caphill
665 posts
 
@erik_squires  

In the $500 range used I suggest you look for a used older NAD, Cambridge Audio, Rotel, Arcam, Marantz receivers (10 yrs old and older) with HDMI switching and can support and decode DTS HD-Master Audio & Dolby True HD and supports 1080p video. You can find one for around $500 or perhaps less since this is only for your HT needs and you already have Luxman integrated for your 2ch music needs. 

caphill
665 posts
 
An added external fan might be the only solution for heat concerns and issues that would most likely be contributor for those cheap off the shelf HDMI boards failures found in cheaper AV receivers and processors.

However, I’ve had my Classe SSP 800 for years without a single issue with its HDMI board. But I sold the SSP 800 to my cousin last year cause I wanted Dolby Atmos & DTS-X setup which the Classe lacks supports of. But again the Classe SSP 800 wasn’t cheap at all and did retail for $9500 when purchased brand new when it was in production up until 2017. All components and parts that go into this unit are all high grades and not some cheap off the shelf parts found in Marantz, Onkyo/Integra, Denon, Yamaha, Pioneer, Sony AV receivers or processors.
My cousin still has the SSP 800 and he said it’s still going strong, the unit is roughly 8 to 9 years old.

More to discover