Schitt Audio Still in business???

Their CS is spotty. They usually do ok getting orders out, but good luck trying to get a straight answer out of them. I was trying to decide which DAC to buy and ended up getting cheaper one, because I could't them to tell me what the sonic difference MIGHT be. An educated guess would've been fine! Anyway, I purchased the cheaper $150 DAC and am THRILLED with it. They could have sold me the BiFrost if they had made some attempt to answer my questions. Bottom line: Great company. Great products. Do your homework and don't expect any help.

What did you inquire about anyway, psickerson?  I've owned a bunch of their Schiit, maybe I could help.

Funny, the ones having a bitch about Schiit’s, have only a low number of post in Audiogon and are new members, also posting just on this thread alone? Think about that?????

Cheers George

I wanted to try a passive pre-amp and thought for $50 I'll buy the Schitt. What do I have to lose? When attempting to listen, all I got was a hum that almost made me jump out of my skin. I was able to reach customer service right away who gave me some possible causes that I did not believe would have any benefit. Tried it again and received the same result. Probably dumb on my part for tempting fate twice. Immediately returned it to Amazon. Glad I didn't lose part of my system.

They didn't get my my yggdrasil dac out this week. So on Monday that will be over 4 weeks since I ordered. No reply yet on email. And I asked them on facebook a separate question on one of their posts about something and they never replied. 

I seriously thought about getting another DAC because of the wait and bad customer service. It's ONLY because this yggy is supposed to be so freaking insanely good of a DAC that blows everything else away in the price range that I'm putting up with the wait. Being without good music this long is really testing my patience though. I'd just hate to buy something else and always be thinking I got second best. And I want that bit perfect decoding with that new chip they are first to use.