Audible Illusions M3B question

I just mentioned this in a post a week or so ago, have had 3 Audible Illusion Modules preamps going back 26 years, Modulas, Modulas 3A and a Modulas 3B. Sent in my 10 year old 3A for some repairs and was offered the trade in for the 3B that was just getting ready to be introduced and went for it, New preamp arrived 16 months later, I called every week to hear Al say just waiting on the fets for the JC phone stage and they should be here shortly, needless to say I love the preamps but since I was getting ready to retire really did not want the future frustration of dealing with them again and moved on to a Lamm LL2.1 Deluxe/Allnic H1500 SE ll phono combo that cost almost 4 times more. Sorry to hear that things have not changed much.

AI is not a scam company, but I believe it is something like a 3 person operation.  I have had all 3 Modulus preamps, Modulus 3, Modulus 3A and Modulus 3B.  I got tired of the stepped volume controls where I couldn't find a comfortable setting.  They are extremely slow to respond, think snails pace.  If you are in a hurry, I would look elsewhere.

tooblue,
You are probably very happy with your Lamm. They sound great, and Vladimir is very responsive.Great service. There are too many companies that are run the right way today, making good products to put up with that nonsense. I would ask for my money to be returned. 

Did manage to speak with Jerry this morning, and he retrieved all of my information quickly and accurately. He said that it should "not be long now." Did not give specifics as to what precisely that meant, and I believe it is as stereo5 said, that it is probably a 3 person company, but the price of something equivalent in quality is a multiple and I'm not in a hurry so I'll hang for the moment.

I called AI on Dec 18 2017 to get new tubes for my M3A. Jerry told me they were running a special price on trade in for a new M3B. I was aware of this program and decided to take the plunge. They billed my credit card that day. I have called and talked to Jerry several times. It's always the same. He looks up my info and tells me it won't be long now, just a few ahead of me. In March he told me I was about ten days out. So it's going on six months now. I will probably call again later today. If I had known it was going to take this long I would have gone a different way. It really burns me that they charged my credit card five and a half months ago and I still have nothing to show for it. I just wish they would be up front about how long it is going to take to get the new one in my hands.