I just mentioned this in a post a week or so ago, have had 3 Audible Illusion Modules preamps going back 26 years, Modulas, Modulas 3A and a Modulas 3B. Sent in my 10 year old 3A for some repairs and was offered the trade in for the 3B that was just getting ready to be introduced and went for it, New preamp arrived 16 months later, I called every week to hear Al say just waiting on the fets for the JC phone stage and they should be here shortly, needless to say I love the preamps but since I was getting ready to retire really did not want the future frustration of dealing with them again and moved on to a Lamm LL2.1 Deluxe/Allnic H1500 SE ll phono combo that cost almost 4 times more. Sorry to hear that things have not changed much.
Audible Illusions M3B question
I month ago I decided to trade in my older AI Modulus 2 for a new M3B, sending in my money for a trade-in and have heard nothing since. My emails have gone without response, and phone calls to Jerry (described as service manager) are not answered and with no voice message ability--just rings. Needless to say, I am becoming worried that I've been scammed by these folks. Has anyone encountered similar issues? Any suggestions?