Webpage is still active. Why don't you contact one of his US dealers and see if you can get contact thru it
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I did notice a change from the prior email address through which we communicated in the email address now listed on the website so I sent a note there. As I bought the amps used here on Audiogon I have been reluctant to involve the US reps. No return shipment to track. Anyway hopefully he is just busy filling new orders and I'm sure servicing/upgrading older equipment simply takes a backseat to new order filling.
Did you track the original shipment that you sent?
You'll want to make sure that it got there in the first place!
If it was never received - It cannot be returned.
I would suggest a phone call - Remember there is a +5 hour difference in time.
His website has updates as of Jan. 2016.
His contact info is:
Please E-Mail us on: firstname.lastname@example.org
Or call us on: 01443 833570
Tom Evans Audio Design
St Margaret's Park