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Musical Fidelity is really makin me mad

Okay, I agree I'm not the most patient person in the world but Musical Fidelity is really upsetting me. First of all, there is no e-mail address on their website; does anyone know how to e-mail musical fidelity direct? I've been waiting for what seems like forever to get my dac repaired under factory warranty. The board went out on it 6 months after I bought it.
Has anyone else out there experienced this crappy customer service from musical fidelity? My advice to you would be not to buy anything from musical fidelity, and if you have to get parts from them, just throw your broken component in the trash and move on.
128x128b_limo
jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
03-28-13: Fjn04
During that time, you bought another MF product?

LOL! It would seem so. Some folks are gluttons for punishment. B_Limo, they obviously already have your money, and don't care about providing you with a 'free' fix under warranty. Their initials aren't MF for no reason. :)
b_limo's avatar
b_limo OP
2,273 posts
 
Lol, I know, and I bought it because it's pretty and matches my preamp :-)
I only paid $150 for it so whatever, and the dac in it sounded way better than anything I had at the time.
ebm
9,311 posts
 
Dump out on it Keep on Truckin!!
nonoise's avatar
nonoise
10,577 posts
 
Congratulations on the engagement! May your new career take off as the home market seems to be starting up again.

As for your troubles with MF, I hope they come through for you and this will all be behind you.

All the best,
Nonoise
b_limo's avatar
b_limo OP
2,273 posts
 
Wow nonoise, thanks! What a gentleman :-)
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