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Musical Fidelity is really makin me mad

Okay, I agree I'm not the most patient person in the world but Musical Fidelity is really upsetting me. First of all, there is no e-mail address on their website; does anyone know how to e-mail musical fidelity direct? I've been waiting for what seems like forever to get my dac repaired under factory warranty. The board went out on it 6 months after I bought it.
Has anyone else out there experienced this crappy customer service from musical fidelity? My advice to you would be not to buy anything from musical fidelity, and if you have to get parts from them, just throw your broken component in the trash and move on.
128x128b_limo

Showing 2 responses by jmcgrogan2

jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
I'll heed your advice B_limo.

Actually, Musical Fidelity has never had any gear that has tempted me to purchase it in the first place. They spend all of their marketing money buying Scotch for Sam Tellig. ;)
jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
03-28-13: Fjn04
During that time, you bought another MF product?

LOL! It would seem so. Some folks are gluttons for punishment. B_Limo, they obviously already have your money, and don't care about providing you with a 'free' fix under warranty. Their initials aren't MF for no reason. :)
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