Red Trumpet still in business?


Anyone know if Red Trumpet is still in business? No one answers e-mails and the phone line is always busy. No new additions on their website of incoming product for over 2 weeks now. I have also noticted a significant decline in their customer service over the last few months. Thanks for any information, I have a number of pieces on order and need to know if I should go elsewhere.
desmond1cd85
I remember going to Rick's home in Virginia during the early days, listening to music and, walking out with many purchases. I also was "let loose" in the York warehouse a few years ago.
I'm saddened by the end of Red Trumpet. Rick's honesty will be missed. I can't tell you how many times he talked me out of a purchase, saying " the version you have now is better. You'll be disappointed. Don't buy it." I don't run into that much (if ever) in this hobby.
Eddie
You should send a certified letter to the credit card company outlining the fact that the company is not in business. A Phone call is not sufficient to protect your rights.

Richard Bischoff
I could be wrong, but I thought that your card was only charged when the order was shipped. I know that was the case for music orders, but it could be different for gear.

People with pending music orders should have nothing to worry about.

I had recently stopped using Red Trumpet because of lagging service and better pricing/service from another site.

Thanks for posting the message about the bankruptcy.
Albert, as far as timing goes a sale occurs when the goods change hands. Amex will protect you IMHO. Shame though that a nice cat bit the dust.