I think that response from Qobuz covers everyone’s problems and points to the fact that they suck in their ability to provide reliable services. They also suck in customer support. In addition they have no guts to email the affected customer base notifying people of temporary and sporadic issues with some files and that they’re working to resolve them. This has been happening for months now, on and off. A joke of a tech company.
Qobuz still messed up
Takes forever to load upon start up and then stops, long pause, and then next song in playlist starts, or rather stutters, stops and the process is repeated. Pretty sure it's Qobuz and not Roon since it happens with both Roon and MConnect. Pity.
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@lanx0003 their chatbot said send the problem track info to [email protected] and attach an “activity report”, which is exactly what I did. |
@kirkwallace For clarity, the tracks you had problems with and reported to Qobuz are now fixed? Are there any remaining issues from your perspective (track list)? |
@kirkwallace That is what I have done. Odd. Nevertheless, thank you for reporting back. At least it confirms the CDN issue as suspected. |
@macg19 , yes, from what i can tell those tracks are fixed (in the PNW anyway). As for other, potentially yet to be discovered bad tracks, I can’t say. |
- 226 posts total