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REVERB LOSES PACKAGE AND WON"T PAY LOSS

I buy a (2) piece pre-amp and power supply and Reverb ships it with signature only on one box, the other box is lost and they won't do anything, so I go into Pay-Pal and they say that its Reverb's problem so I can't file a "Un-delivered claim" ...So now I'm out at least 1200.00 for half of my purchase........Reverb lets the seller decide if they are going to pay a refund, So of course he won't pay the loss..............So when you buy on Reverb you will take a chance on losing your whole purchase and nobody will do anything.......

autospec
thecarpathian's avatar
thecarpathian
6,255 posts
 

I've learned that you just keep doing the same thing over and over, expecting a different result.

Even a guy like me who knows very little, wouldn't do that.

autospec's avatar
autospec OP
521 posts
 

Well to give credit where credit is do, REVERB paid me today 1250.00 for the lost pre-amp..........I really didn't come out on this deal, but I didn't lose everything......I don't like REVERB but I have to finish this on a high note.      W

cleeds
6,628 posts
 
autospec 

... to give credit where credit is do, REVERB paid me today 1250.00 for the lost pre-amp..........I really didn't come out on this deal, but I didn't lose everything ...

That's great news. Thanks for following up with this post so that the record is complete.

lordmelton's avatar
lordmelton
1,190 posts
 

Moral of the story, ALWAYS PAY WITH A CREDIT CARD AND INITIATE A CHARGEBACK IF THINGS GO PEAR SHAPED.

Glad you got lucky and things worked out. 

 

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