REVERB LOSES PACKAGE AND WON"T PAY LOSS


I buy a (2) piece pre-amp and power supply and Reverb ships it with signature only on one box, the other box is lost and they won't do anything, so I go into Pay-Pal and they say that its Reverb's problem so I can't file a "Un-delivered claim" ...So now I'm out at least 1200.00 for half of my purchase........Reverb lets the seller decide if they are going to pay a refund, So of course he won't pay the loss..............So when you buy on Reverb you will take a chance on losing your whole purchase and nobody will do anything.......

autospec

Allenf1;   Sir if you feel some people have learned something from this, I would have to agree that it has served a purpose......I will never get a penny out of this and I have been on the internet for more years than most.......It's the first time I have not been able to contact any one to get some answers......Reverb has completely disconnected from the buyers, and seem to be very happy doing it...............I am also getting tired of explaining this to people who don't understand the complexity of how they can pull this off ..........So you are correct it should be over..........So I'm not going to support it any longer..........Will

I've learned that you just keep doing the same thing over and over, expecting a different result.

Even a guy like me who knows very little, wouldn't do that.

Well to give credit where credit is do, REVERB paid me today 1250.00 for the lost pre-amp..........I really didn't come out on this deal, but I didn't lose everything......I don't like REVERB but I have to finish this on a high note.      W

... to give credit where credit is do, REVERB paid me today 1250.00 for the lost pre-amp..........I really didn't come out on this deal, but I didn't lose everything ...

That's great news. Thanks for following up with this post so that the record is complete.

Moral of the story, ALWAYS PAY WITH A CREDIT CARD AND INITIATE A CHARGEBACK IF THINGS GO PEAR SHAPED.

Glad you got lucky and things worked out.