REVERB LOSES PACKAGE AND WON"T PAY LOSS


I buy a (2) piece pre-amp and power supply and Reverb ships it with signature only on one box, the other box is lost and they won't do anything, so I go into Pay-Pal and they say that its Reverb's problem so I can't file a "Un-delivered claim" ...So now I'm out at least 1200.00 for half of my purchase........Reverb lets the seller decide if they are going to pay a refund, So of course he won't pay the loss..............So when you buy on Reverb you will take a chance on losing your whole purchase and nobody will do anything.......

autospec

I have heard enough negative feedback about Reverb in the past to know to stay away. Sorry you weren’t aware of their rep.

Carpathian:   Your problem is you think you know whats going on but you really don't..........I'll try and touch on it for you.....When you buy something on Reverb. you pay Reverb, not the seller, Reverb pays the seller, then Reverb prints the shipping label and the seller prints the label , puts it on the box and ships it.....Reverb has a agreement with Pay-pal so I can't file a "loss claim" with the seller because Reverbs name is on the shipping label.......So I can't go after the shipper because his name isn't on anything.........It's set up that way so , me as a buyer can't go after anybody but Reverb and they won't answer anything.......And the real seller does not accept complains..........Do you understand  ??   Because you think you know everything but you seem to know very little..........If you every bought anything on the inter-net you would know something..........

Ozzy:   You hit the nail on the head, greed took over when I though I was getting a bargain......And if I hadn't acted I wouldn't be trying to get my money back.......We have all been there......