REVERB LOSES PACKAGE AND WON"T PAY LOSS

@autospec ,

Quite the irrelevant, ad hominem attack. But, you haven’t made any sense so far, so why start now.

Regardless of your lame attempt to invalidate my posts, here are a few more questions:

If you got the tracking number for the package you didn’t get, where does it say it is??! Did you contact the carrier?

Did the seller process his payment through PayPal? If he did, then Reverb has absolutely nothing to do with any of this, as it doesn’t fall under their buyer protection plan.It’s a matter for PayPal. If he used Reverb, it does.

Did you personally try to contact the seller as per their procedure?

Did you read how each buyer protection works? Reverb explains it all quite plainly.

"You can talk to a real Reverb Support agent via live chat during these hours: 3:30 a.m.–9 p.m. CT (Mon–Fri) and 8:30 a.m.–6 p.m. CT (Sat–Sun). If chat is busy, use the Help Center and the Contact Support option to reach the team."

Listen, sorry that it seems a fast one got pulled on you, but you’re doing nothing but spinning your wheels and wasting your time. Take logical, concrete steps starting with contacting the carrier, and a real person at Reverb for their input.

Also, you 'think' it got delivered to the wrong address??!

You have the tracking number! With this tidbit of info, what is so difficult about this?

Maybe you should spend more time with solutions, I have done everything I can do with this, most of my input is to inform people of Reverb, who has a reputation for this kind of dealing.,......One package was delivered, I was left a note that the other one was  at Stables, I went to Staples four times total to be told UPS does not use them as a drop zone................I talked with another UPS driver that told me that UPS has started a process where they deliver packages, they will no more support "customer service" they have become a package delivery service only........He also told me that UPS has no drop zone in Lewiston, ID.......To some this up.....Unless I hire legal help I will never get my money.........I buy 1000.00 to 10,000.00 worth of items a week, I have over 5000 ebay feed-back, over 90 audiomart, 200-300 on audiogon so I didn't just get in this game......I have built , repaired audio for over 60 years......I have seen about everything..........All of this is to inform, I will never get my money back.............

Good luck. I hope you find a solution.

I have heard enough negative feedback about Reverb in the past to know to stay away. Sorry you weren’t aware of their rep.

Carpathian:   Your problem is you think you know whats going on but you really don't..........I'll try and touch on it for you.....When you buy something on Reverb. you pay Reverb, not the seller, Reverb pays the seller, then Reverb prints the shipping label and the seller prints the label , puts it on the box and ships it.....Reverb has a agreement with Pay-pal so I can't file a "loss claim" with the seller because Reverbs name is on the shipping label.......So I can't go after the shipper because his name isn't on anything.........It's set up that way so , me as a buyer can't go after anybody but Reverb and they won't answer anything.......And the real seller does not accept complains..........Do you understand  ??   Because you think you know everything but you seem to know very little..........If you every bought anything on the inter-net you would know something..........