REVERB LOSES PACKAGE AND WON"T PAY LOSS

Sir:    I don't see what piece I received matters but I received the power supply if it matters............I also received the tracking numbers and one item was a signature, the other piece was to be picked up a Staples, but Staples is not a drop zone so I went to UPS depot and they didn't have it, so I went back to Staples and the next day I went back to Staples again, nothing.......I thing the second package got delivered to the wrong house and since you can't call anybody it's not getting returned...........And for the smart person who says I'm not answering these you are somewhat correct...........THERE ARE TOO MANY TO ANSWER ALL OF THEM

Mr: Carpathian........I also see you have never sold anything on Audiogon in 12 years, so I have to ask  ???    What do you know about any of this.....A FORUM JUNKY.....thanks for your input

@autospec ,

Quite the irrelevant, ad hominem attack. But, you haven’t made any sense so far, so why start now.

Regardless of your lame attempt to invalidate my posts, here are a few more questions:

If you got the tracking number for the package you didn’t get, where does it say it is??! Did you contact the carrier?

Did the seller process his payment through PayPal? If he did, then Reverb has absolutely nothing to do with any of this, as it doesn’t fall under their buyer protection plan.It’s a matter for PayPal. If he used Reverb, it does.

Did you personally try to contact the seller as per their procedure?

Did you read how each buyer protection works? Reverb explains it all quite plainly.

"You can talk to a real Reverb Support agent via live chat during these hours: 3:30 a.m.–9 p.m. CT (Mon–Fri) and 8:30 a.m.–6 p.m. CT (Sat–Sun). If chat is busy, use the Help Center and the Contact Support option to reach the team."

Listen, sorry that it seems a fast one got pulled on you, but you’re doing nothing but spinning your wheels and wasting your time. Take logical, concrete steps starting with contacting the carrier, and a real person at Reverb for their input.

Also, you 'think' it got delivered to the wrong address??!

You have the tracking number! With this tidbit of info, what is so difficult about this?

Maybe you should spend more time with solutions, I have done everything I can do with this, most of my input is to inform people of Reverb, who has a reputation for this kind of dealing.,......One package was delivered, I was left a note that the other one was  at Stables, I went to Staples four times total to be told UPS does not use them as a drop zone................I talked with another UPS driver that told me that UPS has started a process where they deliver packages, they will no more support "customer service" they have become a package delivery service only........He also told me that UPS has no drop zone in Lewiston, ID.......To some this up.....Unless I hire legal help I will never get my money.........I buy 1000.00 to 10,000.00 worth of items a week, I have over 5000 ebay feed-back, over 90 audiomart, 200-300 on audiogon so I didn't just get in this game......I have built , repaired audio for over 60 years......I have seen about everything..........All of this is to inform, I will never get my money back.............

Good luck. I hope you find a solution.