BTW, this Haydn track continues to work fine on Roon now.
@audphile1 i haven’t retried BluOS yet today. Hope to do that later.
Qobuz still messed up
Takes forever to load upon start up and then stops, long pause, and then next song in playlist starts, or rather stutters, stops and the process is repeated. Pretty sure it's Qobuz and not Roon since it happens with both Roon and MConnect. Pity.
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Pretty much confirms if 2 people have the same issue in 2 different places it is not individual network issues. I think.
Is that how it works? Are there multiple servers each with its own database that serve various geographic regions, and maybe each server needs to flushed of the corrupted files? @marcin_gps could you confirm?
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Yours is not the first time Qobuz says it wants feedback and they will fix the problem, but I thought they declared they had already fixed the problem weeks ago. Gives me a sense that this is just lip service to make it look like they're working on it. The second concern I have is that it sounds like they're asking us to identify individual tracks which they can then perhaps fix on a piecemeal basis. Kind of reminds me of the Roon approach as they depend on their customers to make things work. It's one thing to appreciate customers' input, it's another to depend on it. They should be able to figure this out and fix it on their own. And since I have no problem with Spotify and others say they have no problems with Tidal, it seems to be a weakness with Qobuz. They need better code. |
@tcutter I have a slightly different perspective. They explained the problem (some large files got corrupted during a data migration - stuff like this happens in IT, nothing to do with poor code), explained they had replaced most of the corrupted files and were tracking down remaining issues. I reported 4-5 tracks over maybe 3 months, and they were all fixed quickly, including the one I reported this past Wednesday. How can they fix a problem they are unaware of? They manage something like 100 Million + files. No one can do this and be perfect all the time. At $10 / mth the service is a bargain. As an aside, I noticed that Tidal dropped their more expensive Hi-Res sub to better align/compete with Qobuz. |
@mclinnguy yes there is data replication to multiple regions in the cloud. You can serve your customer base in different parts of North America out of different cloud regions. I am not sire if that’s how Qobuz is running but it’s very possible. @kirkwallace that’s just insane that it works in roon now but doesn’t work anywhere else. Don’t even know what that can be anymore :) |
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