There was "The Dreaded Red Light Of Death" that plagued the early Node units, (mine included, but a pretty easy fix if you know how to solder. I also repaired quite a few during that time). Not sure if the Vault's were affected?
Bluesound Vault 2i died
I bought a Bluesound Vault 2i around 2022 and it has worked well since. I ripped all of my 400+ Cds onto it and used it for streaming. Most recently it asked for an update to which I complied. However, when I returned to check up, the device was stuck with a red dot on the front. My iphone app could not find the device. I disconnected and reconnected several times, including twice over night. I plugged in the ethernet directly to my Xfinity modem but to no avail. After contacting Bluesound support, they asked me to attempt rebooting several more times to no avail. Then they said I was out of the 1 year warranty, so my only option was to send it in and pay for 3rd party repair, or spend another $1000 on a new device from bluesound. That seems like an awfully short life for a piece of audio equipment (still have functional amps from the 70s) and has really soured me on Bluesound. Where did I go wrong? System: Parasound P6 and A21+ preamp/amp, topping DAC, Tekton moab speakers. I don't know what to expect from this community, other than perhaps a pat on the back "there, there..."
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Yes, the "red light of death" issue did also affect the Bluesound Vault units. Both the Bluesound Node 2 and Bluesound Vault 2 / 2i shares a highly similar internal architecture. They suffer from the exact same hardware vulnerability regarding their internal Power Supply Units (PSUs). The Root Cause of the Failure
Symptoms and Workarounds for Vault Owners If a Vault unit is suffering from this issue, the community and independent repair technicians have noted a few specific patterns:
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Hi , sorry for the loss of your streamer. I do not have your device so my input is limited. As mentioned above and on AI , you can try the hard factory reset in the startup process and probably lose your files. Maybe someone that specializes in upgrading the power supply can solve the problem, at least it’s small enough to mail. With your location ( I’m so envious) there has to be someone in Denver that can repair/upgrade. My other thought is you now are forced to upgrade and maybe look at used Innuos Zen series. You have a nice system and a better streamer should yield improved sound. FWIT off topic the Tekton Moab’s were recommended to me by Terry London and I chickened out and bought the DI’s last summer. I was concerned about the wife factor and in retrospect should have purchased the Moab’s. What I wound up doing was taking the cost difference and purchased a pair of Townshend Seismic Podiums and WOW what an improvement ! I use a Innuos Pulse Mini with an aftermarket LPS and it sounds pretty good , so again consider something in the Innuos Zen line used. Regards , Mike B. |
I hate to hear this. I also have a Bluesound Vault 2i, purchased in 2020 or 2021. I haven’t had any problems with it, but I also don’t use it much. Knowing that hard drives can fail, I bought a solid state drive to backup the content on the Vault 2i. I also have a fair amount of the music on desktop and laptop computers. I’m sorry to hear you are having this problem. Seems like Bluesound would want to improve reliability, as a reputation for failure would not be good for sales, I would guess. |
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