Anyone in the US that can repair turntables

I am assuming that both the importer and the owner are in the UK.  Neither of them were able to suggest someone in the US?

  Also imo you should name the dealer.  Even if he didn’t know about the issue he deserves a mention for ghosting you.  I certainly wouldn’t want to be purchasing from him him going forward 

If the maker is still sentient and in business, it seems a shame not to send it to him. I would not worry about damage during shipping, if you have the factory packing materials or otherwise know how to pack a turntable. The big hitch might be shipping duty. But DHL is reliable as far as that goes.

Tough nut to crack. Good luck.

I was very surprised how inept the high-end community is when it comes to repairs. Several Agon members offered to help, when my amp needed fixing, but bailed at the first hiccup. Real lightweights.

Also, could not find anyone to help (including manufacturer) when my tonearm needed rewiring. Had to buy a new turntable.

Sticking to McIntosh or Bryston from now on. 

It seems to be running slow.

@ozzy62 You might find out if there are speed calibration controls inside the turntable. I know the machine does not have variable speed, but if it has calibration controls this might be a really easy fix.