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Visited a Store and was shunned

I live in an area where brick & mortar stores are not easily assessable to demo equipment. While traveling for business, I decided to stop by an establishment on the U.S. West coast. My interest was in the Dynaudio Confidence 20 since I’m looking to upgrade from the Contour 20i. I’m not here to name names or throw anyone under the bus, just purely to voice my frustration and disbelief on how I was treated.

I was greeted with skepticism and a general lack of interest in discussing the product. There were two gentlemen working that day and neither had any interest in answering questions or providing a listening demo. As a matter of fact, when I asked to listen to the Confidence 20 speakers one of them immediately said “no way”. Both speakers were on stands sitting next to several amplifiers so it wouldn’t have taken much time to setup.

I was intent on making a purchase that day and having the speakers shipped to my residence, but decided to leave the store based on my experience.

It’s a shame that most of us have to relay on equipment reviews when establishments such as this lack interest in the customers that support the hobby.

vette5451
asvjerry's avatar
asvjerry
5,194 posts
 

...too much to say too much to say.....
@deep_333  No need go vindictive on their wretched soles, karma and quantum reality will dissolve that sort.... Keep you head while they lose theirs'....*snicker *

@kclone Local BB isn't Maged, but the staff seems in a constant rotation.  I do like them doing tech recycling, lousy landfill....
Besides, you know the feeling.....No, that one... ;)
Where's your neighborhood btw ?  Currently moving from the wrong side of the tracks from BitmoreWhirl'd to .49ac near the BRParkway accessed  by our 'mini' 
Tail of the Dragon on as budget allows.  Spouse Ev is hyped to turn her plant persona off leash.....as I prep for hip surgery 7/6; went through her hip and knee so know the drill....

@allenf1963 ... 
Well, we seem to with a drive of varied sites with bbq and libations of varied sorts and a penchant for music of likely varied sorts.

Hi, Strangers....;)  Available but soon to be somewhat lashed to a laptop helping AshPlay stay....

Time & date, where sounds a given...👍😎

asvjerry's avatar
asvjerry
5,194 posts
 

..."seen to be within a "....

Zoom, @ min...🤷‍♂️🤞

asvjerry's avatar
asvjerry
5,194 posts
 

@pindac , well said. *S*

Thanx....

steve59's avatar
steve59
1,984 posts
 

I live out in the Chicago suburbs and while we no longer have hifi shops in every strip mall, we've got a few. I'd walk into any of the shops after work wearing my day glo tee shirt, hard tat head 'hair'  and be treated like i matter. Anyone in sales that doesn't know how to treat people will be very hungry until they learn.

curiousjim's avatar
curiousjim
6,004 posts
 

@daveyf 

There’s a similar story involving Ozzy Osborn in a music store asking about some expensive Black Sabbath posters on the wall. As the story goes, it wasn’t until other customers started staring and asking for autographs owner of the store realized who he was and stopped being rude. Ozzy ended up buying 10’s of thousands of Black Sabbath posters that he had signed years ago.

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