Visited a Store and was shunned
I live in an area where brick & mortar stores are not easily assessable to demo equipment. While traveling for business, I decided to stop by an establishment on the U.S. West coast. My interest was in the Dynaudio Confidence 20 since I’m looking to upgrade from the Contour 20i. I’m not here to name names or throw anyone under the bus, just purely to voice my frustration and disbelief on how I was treated.
I was greeted with skepticism and a general lack of interest in discussing the product. There were two gentlemen working that day and neither had any interest in answering questions or providing a listening demo. As a matter of fact, when I asked to listen to the Confidence 20 speakers one of them immediately said “no way”. Both speakers were on stands sitting next to several amplifiers so it wouldn’t have taken much time to setup.
I was intent on making a purchase that day and having the speakers shipped to my residence, but decided to leave the store based on my experience.
It’s a shame that most of us have to relay on equipment reviews when establishments such as this lack interest in the customers that support the hobby.
"There's nothing of note here in WNC to bother with visiting, when Best Buy and Guitar Center is the best you've got" asvJerry, strange as it sounds, some of the best service, communication and treatment I have ever received was from Best Buy/Magnolia. I bought my KEF Reference 5 Metas from them. They delivered them, set them up, even dialed in my subs. |
Whaaat??? a) Name the store lad b) We shall all collectively boycott him for you and plunge him into poverty. c) The peasant blood (wannabe bourgeouis) nimrod who shunned you shall come crying, begging at your knees for forgiveness when he is reduced down to eat ramen noodles and chicken feet. We shall make him flip burgers at Wendy's for a living, thereafter. Yes we can, together we can lad... @vette5451 wrote
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There’s always two sides to each story. I’m not fully convinced there aren’t any gaps in this one. So even if the store is named, without a chance to hear their side of what transpired, can we really assume the store and its sales staff should be dragged thru the mud? When the OP refuses to mention the store, there is a reason for it. |
Welcome to the Piedmont! I moved here in 1985 after graduating from the University of Tennessee. I miss my East Tennessee mountains, but love Winston-Salem. Not too big, not too small. Charlotte and the Raleigh/Durham/Chapel Hill area are less than 2 hours away. Lewisville is a beautiful area -- the City Council had kept it from exploding like Clemmons.
Pop me a message when you get here -- I'll introduce you to Chris Livengood, the owner of Ember Audio + Design. He, his wife Jamie, and the staff are great folks. On the audio side they rep Wilson, Dynaudio, Dali, Accuphase, Dr. Feickert, AMG, Rega, Naim, Hana, Fezz Audio, Moon, KEF, Leak, plus others. They also sell upscale furnishings by Herman Miller, Knoll, Blue Dot, and others. Each month, they host a Public Vinyl Night where they provide the sound system and you bring your vinyl. Usually there is a theme each month. It's a great way to hear new to you music. The system is incredible -- a Rega Naia turntable, Wilson or Dynaudio speakers, Simaudio or Octave components. Heck of a setup.
I look forward to hearing from you.
Allen |
@allenf1963 stated, " Each month, they host a Public Vinyl Night where they provide the sound system, and you bring your vinyl. Usually there is a theme each month. It's a great way to hear new-to-you music. The system is incredible -- a Rega, Naia turntable, Wilson or Dynaudio speakers, Simaudio or Octave components. Heck of a setup. " I am familiar with this same type of social get-together where the venue is a Listening Space in an audio business premises, with the proprietor as the host. The agenda extends beyond bringing Albums along to be replayed; there were also meetings where attendees were welcome to bring along announced audio devices to be inserted into the resident system. In this system, over a few periods of the day being set aside for Phonostages, through my attending I was able to be demonstrated nearly thirty different Phonostages through out a eighteen month period, and also got the chance to have my own Phon's demoed in an approx' £200K system. In the same system, I have had the same experiences with pre-amps, power amps, and speakers. My journey to attend such a get-together was a seven-hour round trip (400 miles). Joining my local Audio Enthusiast Group has introduced me to get-togethers not too far from home, and a large range of audio equipment, which again certain devices are experienced over a period of time in a selection of systems, as well as being loaned for my own system usage. The social side is enriching; the change of an audio system can be enlightening, new musical encounters are discovered and wholeheartedly welcomed. What's not to like? |
