BluOS app error message

Not surprised that the OP never heard from Qobuz.  Their CS is terrible.  I haven’t owned Bluesound for many years.  My Customer Support experience with them was better, not perfect, but at least it’s nice to see that they communicated with the OP.

  I don’t use Amazon Streaming either, despite being a Prime Member, but this would seem like a good time for the OP to at least explore the service 

Thanks @mahler123  this is exactly why I did explore Amazon Music. Don’t love it, but at least it plays without issue…and yes Bluesound has been super supportive. Even if suggesting factory reset might help, many thanks to @macg19 I did not perform the reset. And since switching to CD no issues whatsoever so far-again many thanks to @macg19. 
 

Guess I’ll ride this out til Qobuz gets their heads out of their a$$es. Sure would have been nice to see a blast from Qobuz about this. DEFINITELY HUGELY disappointed in their CS. They don’t care and that’s a shame because there are choices now…

Update from BlueSound: (time to start hammering Qobuz)

Following discussions with our Engineering team and Qobuz, the issue has been replicated in our labs. At this time, it appears to be related to the Qobuz service rather than the player itself.
 
Qobuz is also actively investigating this issue on their end and working toward a resolution.
 
We apologize for not having an immediate resolution and appreciate your patience.
 
Thanks for #LivingHiFi.
 
Regards,
 
Vishnu M.
The Bluesound Support Crew

GREAT UPDATE! Awesome, again thank you @macg19!…

One more thing I forgot to mention, I have been using Qobuz through Eversolo app (I have the T8 in my main system) without a single issue ever. So for some reason it seems Qobuz and Bluesound aren’t playing nicely together.