BluOS app error message

Thanks @mahler123  this is exactly why I did explore Amazon Music. Don’t love it, but at least it plays without issue…and yes Bluesound has been super supportive. Even if suggesting factory reset might help, many thanks to @macg19 I did not perform the reset. And since switching to CD no issues whatsoever so far-again many thanks to @macg19. 
 

Guess I’ll ride this out til Qobuz gets their heads out of their a$$es. Sure would have been nice to see a blast from Qobuz about this. DEFINITELY HUGELY disappointed in their CS. They don’t care and that’s a shame because there are choices now…

Update from BlueSound: (time to start hammering Qobuz)

Following discussions with our Engineering team and Qobuz, the issue has been replicated in our labs. At this time, it appears to be related to the Qobuz service rather than the player itself.
 
Qobuz is also actively investigating this issue on their end and working toward a resolution.
 
We apologize for not having an immediate resolution and appreciate your patience.
 
Thanks for #LivingHiFi.
 
Regards,
 
Vishnu M.
The Bluesound Support Crew

GREAT UPDATE! Awesome, again thank you @macg19!…

One more thing I forgot to mention, I have been using Qobuz through Eversolo app (I have the T8 in my main system) without a single issue ever. So for some reason it seems Qobuz and Bluesound aren’t playing nicely together. 

Quick update. No response from Qobuz, but I tried setting resolution back to HD+ and it was going well for a while, then an EOF error. 

I set the res. to HD and it played the track that would not play at HD+