BluOS app error message

Update from BlueSound: (time to start hammering Qobuz)

Following discussions with our Engineering team and Qobuz, the issue has been replicated in our labs. At this time, it appears to be related to the Qobuz service rather than the player itself.
 
Qobuz is also actively investigating this issue on their end and working toward a resolution.
 
We apologize for not having an immediate resolution and appreciate your patience.
 
Thanks for #LivingHiFi.
 
Regards,
 
Vishnu M.
The Bluesound Support Crew

GREAT UPDATE! Awesome, again thank you @macg19!…

One more thing I forgot to mention, I have been using Qobuz through Eversolo app (I have the T8 in my main system) without a single issue ever. So for some reason it seems Qobuz and Bluesound aren’t playing nicely together. 

Quick update. No response from Qobuz, but I tried setting resolution back to HD+ and it was going well for a while, then an EOF error. 

I set the res. to HD and it played the track that would not play at HD+  

Update! Got this from Qobuz:

Hello,

Thank you for your message.

We apologize for the late response.

Some playback issues are currently affecting Qobuz, particularly when using certain applications or audio quality settings.

Our teams have identified the source of the problem. It is related to a caching anomaly within our content delivery network (CDN). In some cases, certain servers may temporarily deliver incomplete or corrupted audio files. As each audio quality corresponds to a different file, switching quality can sometimes resolve the issue by loading a correct version.

We are actively working on resolving this situation. Our teams are currently identifying the affected tracks and progressively clearing the cache. Improvements should be visible very soon.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

Best regards,

Nancy
 

I switched from CD back to HD and only had 1 error message during 10 hours of play. So something has changed for the better. And it was a different error message not the same as before and as soon as I hit play again it resumed which wasn’t happening before. So clearly progress is being made! @macg19 thank you again for all of the info on switching to CD. I would have never known that. But I think we’re on the right track especially with that update from Qobuz. It’s just weird because I’ve never ever had an issue on my Eversolo also using Qobuz. It appears the Bluesound/Qobuz combo is where the problem lies…