Roon Issues - Not able to play certain tracks

@audphile1 

This has absolutely nothing to do with TIDAL, and it's already been determined to be a Qobuz issue. Hate on Roon if you want but it's irrelevant, and you have no evidence of Roon complicity with the issue, do you? I have at least anecdotal experience to show it's not, since I suffer the same failures with Qobuz Connect.

One doesn't need Roon to experience the issue with Qobuz streaming failures.

Interesting...that Yo-Yo Ma/BSO Shostakovich Cello Concerto mvt I couldn't play an hour ago plays just fine now. I wonder if this Qobuz cloud migration is a matter of waiting for those tracks to get moved and Qobuz updating their links to the new locations for them? 

The missing Ysaÿe Sonata mvt still won't play though. Maybe it will be next to come back. :)

@dwette my evidence of Roon complicity with this issue is they haven’t done jack schiit about it.
Also I was making my point with issues reported with Qobuz fairly frequently, and with Roon as well. But never with Tidal. 
I also clearly stated that a cloud migration performed in this manner is an amateur hour. You may have misses my earlier posts on this. 
If you, as a customer, are OK with this type of customer service displayed by Qobuz then you’re probably in a minority. That’s not how cloud migrations are done. There are replication zones and multi region configuration options that ensure the migration is transparent to your customers. 
But again if you are ok with being impacted by this low level customer care, that’s your problem. 

@audphile1 I didn’t say I like the issues and that I’m not upset with Qobuz about it. They need to fix the issues. So no, I’m not OK with it, but TIDAL is still irrelevant, Apple, Amazon, Spotify, and everything else are just as irrelevant. Forget them all. This is a Qobuz issue.

I agree that Qobuz should have had a better cloud migration plan. They screwed this up. However, I couldn’t care less whether TIDAL, et al. does or doesn’t have issues. I don’t use the other services. It's just mixing concerns to bring them up. They’ll all have their own problems one way or another, sooner or later.

I also don’t know about frequent Qobuz issues. I’ve been using the service with Roon, since Qobuz went live in the U.S. some years ago (i.e. April 2019 for me). In those seven years since I really haven’t had issues with Qobuz playback until now, not that I can remember. I had Roon issues years ago, but those are long ago resolved. For the most part it all works for me. Maybe I just use it differently than you do.

I had TIDAL at first but abandoned the service when they went all in on MQA.

@dwette that’s great bud. Thanks for your thoughts.