Thanks for the suggestion.
I've already done this. As I turn the knob up and down, there is no AC or DC voltage or change in voltage apparent with my voltmeter.
I have not yet applied voltage to the motor. I need to do this.
I've also activated the remote while monitoring the voltage. No change.
This means it may be the board. But I still don't know if the motorized pot is good or bad.
So I still don't know what's defective. I could buy a replacement motor. It is not expensive. But disassembly will be extremely challenging.

