Seller Would Not Sell Because I had Zero Feedback. Why?


I tried to purchase equipment on CAM priced at $17K.  The Seller first wanted me to send a wire.  I said no, that I'd pay using paypal.  He said ok, but would only accept sent using the "Friends and Family" option.  Again, I said no explaining that I needed PayPal's Buyer Protection and that I would not send such a large sum across an international border with no recourse.  I explained to the Buyer Protection requires that payment be categorized as "Goods and Services" and that I would pay the 2.99% fee.   The seller would not take a credit card.  Ultimately, he said that he didn't want to move forward because I had zero feedback.  Further, I believe that PayPal offers Seller Protection to shield against nefarious buyers.  What am i missing that would make the Seller not want to do the deal based on my lack of feedback if the product wouldn't ship until the cash was in his account?   

The Seller did have an excellent feedback rating, but I wasn't about to send such a large sum across the border to a stranger.  Thoughts? 

patrickalston

I’m sorry, but I wouldn’t sell too you either. I’ve had people with positive feedback remove parts and return equipment! Pretty sad.

I recently turned down a buyer with 0 feedback. This was on a pair of 9K speakers.

My buyer was stunned, and couldn't believe I wouldn't sell based on his lack of feedback. BTW- His username was Darwin...and had been a member for 1 day.

As stated above....the buyer has all the protections. I'll wait for the right buyer.

For 17 grand I would have went to the seller's house, demoed it and paid in person. 

I can totally understand your frustration and empathize with your situation. Coincidentally I can actually speak from personal experience because twice in the past six months, I have listed and sold items on a platform to two different buyers neither of whom had any feedback whatsoever.

Yes, there is “protection” for sellers on PayPal but it is also true that there are known scams that do occur on the platform. I do consulting and I have one very large customer who does millions of dollars on platforms like Amazon and eBay and eBay in particular is known to have a close working relationship with PayPal, which they at one time owned, of course. He was unequivocal in his advice to NOT sell to a buyer with zero feedback. 
 

in my case, I was actually able to have a conversation with both prospective buyers and because I have an extremely high seller rating, each buyer was totally comfortable in sending me payment via Zelle or PayPal friends and family.. I had enough confidence in the buyer once I spoke with him to accept a small deposit, but requested respectfully that I be sent the full payment in advance of shipping, which I agreed to cover myself. Both buyers clearly had the confidence in me as a seller to pay via Zelle or Venmo or AppleCash.. so for my part, it had nothing to do with taxes or the IRS or anything. I’m simply aware of the fact that scams occur that are perpetrated by buyers even on platforms like PayPal that offer buyer protection. It has been known to happen so I understand both sides.

So don’t take it personally, but consider it akin to “paying your dues” until such time as you have at least one or two pieces of positive feedback. 

The way things are these days, with regard to scams, I decline any transaction that even hints at a red flag. Red flags like no feedback, negative feedback or someone that only recently became a member. Throw in a $17K price tag and an international border and it's a deal breaker.