Diagnosing a streaming failure


 

I have an VERY intermittent streaming failure, let’s say once a month, if that, with daily playing. I have a LAN connected Aurender N150 connected via Cardas Clear USB to my Qutest DAC playing Qobuz. 

The failure occurs only at the start, no sound, conductor shows streaming. A couple times rebooting N150 & Qutest works… 2 times (including this afternoon), rebooting doesn’t work and swapping USB cables gets it working again. 

So bad USB cable… not necessarily as putting the Cardas back, still works. 

When failure occurs, my CD player always works (connected via coax BNC) to my Qutest. So that eliminates everything in my mind but the N150 and the USB portion of my Qutest. 

My N150 only has USB out, so can’t check other outputs. I used to think it was an Qutest issue, but now not sure as a couple of times recently the Aurender skipped songs.

Thoughts?Any diagnostic recommendations would be very much appreciated! Thanks!

 

signaforce

signaforce

... I have a LAN connected Aurender N150 connected via Cardas Clear USB to my Qutest DAC playing Qobuz ... 

If your issue is with Qobuz the answer is probably between the Aurender and the WAN. Are you using a router? Is your Aurender on a static IP address?

 

The issue is the Qutest USB interface is not agreeing with the cardas cable. I had this problem twice with my Bricasti DAC. Once with Audience FrontRow USB, once with Stealth. If you bought Cardas USB new, give them a call and see if they can swap it. I bet if you pause the stream, pull the usb out of aurender and re-insert it you will restore it back to working order. 
I’ll also add that Qutest, as well as TT2, are very sensitive to USB cables. Both require periodic reboot. 

Usually stock USB from Aurender (came with my N200) works 100%. Or any standard usb

For skipping songs issue try clearing cache but I don’t exclude the possibility that usb is impacting that as well

 

@soix Internet speed should not be an issue. 1Gb fiber, Ethernet connected. Speed checks are good. I did clear the cashe. Thanks!

@cleeds Ethernet connected to main router. Thanks!

@audphile1 That makes sense. I did buy the Cardas new, but prefer to keep it as it warmed things up nicely over my XLO ultra plus… unless this problem will introduce distortion. Thanks!

@soix @audphile1 While I have you SME’s quick question on my previous post. What do you think about the Mojo Audio Mystique SE DAC for my system. It is available on TMR, great reviews, perfect form factor, good price. Thanks!