bigkids
Please take this as constructive criticism after spending about 20 minutes on your website. I buy (or will buy) most of my equipment from "direct to consumer" sellers: Aric Audio, Don Sachs/Lynn Olson (Spatial Audio), Supratek, Volti, Pure Audio Project, Buchardt Audio, Audio Sensibility, AntiCables, Clayton Shaw, etc. I root for and support small suppliers.
A couple of things. If you're selling direct, then you need to have a better website. Pictures of high quality, better descriptions, and price on that page....I do not want to go to a price list on another page. Same with the specs, they should all be on the product landing page.....should not have to go to a separate "Specifications" page. On each product page, tell me all of the high quality components you use and "why".
Much bigger fonts (most of your clients will be 60 or older), less spacing, better descriptions with some passion, great pictures....yours look like they were taken with a 10 year old cell phone. Multiple pictures of each product, I want to see the insides, front panel, back panel, side panels.
Take a look at some of the above producers websites, that is your competition and you should at least match their work. A professional photographer and website developer is a lot less expensive than giving up 50% of your profits to a dealer.
None of my business, but your pricing seems to be at dealer mark up levels
Best of luck, can't wait to follow your journey

