2. misc-audio
  3. 185828-139155

Policy changes at The Music Room TMR Audio

TMR has made a few changes to their policies which may interest folks.

Warranties for used gear is now 90 rather than 45 days.

Trial period is now 30 rather than 14 days.

There is now a restocking fee of 5%. Their rationale for this makes sense and seems reasonable. It would be nice if there could be exceptions to the restocking fee, such as cables and other products which don't need extensive checking for quality control. One result of this policy is that there is some more costly gear I would have tried but now am reluctant. I suppose that’s just a personal admission. 

 

128x128hilde45
dill
2,484 posts
 

FYI: Kurt is retiring and looking for someone to buy Echo Audio.

facten
2,782 posts
 

Policy changes seem reasonable to me.

As far as the prices they offer you on equipment you want to move on from you can't expect to receive "market price" from them as they still need to make a profit on it , as well as,  cover their costs of financing and carrying costs until they are able to move it , and the upfront shipping costs they absorb. Plus they remove the potential hassles involved with private sale.

Ag insider logo xs@2x
samzx12
1,220 posts
 

Their new policy seems very reasonable to me. I've bought several items with them and always get a fair deal.  Just have to work with them. 

oddiofyl's avatar
oddiofyl
3,510 posts
 

I need to make it a point to visit Holt Hill Audio the next time I'm in Lawrence.   I see their ads often on CL and they get some really nice gear new and used.   

Not many shops like that in the Boston area.   In fact a few local dealers don't even sell used gear anymore, they consign.   So the used gear you see is not a trade in , it is a consignment arrangement 

Post removed 
More to discover